Description
Course Overview:
- To equip professionals with the knowledge and skills needed to plan, conduct, report, and follow up on audits of Quality Management Systems (QMS) in accordance with ISO 9001:2015 and ISO 19011 guidelines.
Target Audience:
- Quality Managers, Executives & Engineers
- Professionals in Operations, Manufacturing, and Compliance
- Consultants and Auditors
- Anyone looking to become an IRCA or Exemplar Global Certified Lead Auditor
Course Highlights:
- Certificate upon successful completion
- Delivered by IRCA/Exemplar Global Approved Trainers
- Includes mock audits, case studies, and real-world scenarios
Certification:
- Participants will receive an ISO 9001:2015 Lead Auditor Certificate recognized by international certification bodies (e.g., IRCA/Exemplar Global), valid for Lead Auditor registration and professional recognition.
Learning Outcomes:
- Understand the ISO 9001:2015 standard requirements
- Conduct audits with confidence, professionalism, and integrity
- Master the entire audit lifecycle from planning to follow-up
- Support your organization in maintaining a robust Quality Management System
Course Curriculum
Day 1
- Introduction to Supply Chain Management
- Definition & Importance of SCM
- Key Drivers of Supply Chain
- Overview of Supply Chain Flows
- Current Trends and Global Outlook
Day 2
- Requirements of ISO 9001:2015
- Clause-by-Clause Interpretation
- Context of the Organization (Clause 4)
- Leadership (Clause 5)
- Planning (Clause 6)
- Support (Clause 7)
- Operation (Clause 8)
- Performance Evaluation (Clause 9)
- Improvement (Clause 10)
- Mandatory Documentation Requirements
- Application of requirements in different business contexts
Day 3
- Fundamentals of Auditing
- Introduction to Auditing Concepts (ISO 19011)
- Types of Audits (Internal, External, First-party, Second-party, Third-party)
- Auditor Qualities, Roles, and Responsibilities
- Ethics and Principles of Auditing
- Risk-Based Auditing Approach
Day 4
- Audit Planning and Execution
- Audit Planning & Preparation
- Creating Audit Checklists and Audit Plans
- Conducting Opening Meetings
- Conducting On-site and Remote Audits
- Evidence Gathering and Interview Techniques
- Identifying Non-conformities
Day 5
- Reporting, Follow-up & Examination
- Writing Non-conformity Reports
- Conducting Closing Meetings
- Audit Follow-up and Corrective Actions
- Final Audit Report Writing
- Mock Audit Role Play
- Final Written Examination (Pass Marks: 70%)
- Tools and Methodology:
- Interactive Online Delivery (Zoom/MS Teams)
- Real-life Case Studies & Group Exercises
- Role Plays & Mock Audits
- Audit Documentation Templates
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